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Mar
29
[EMS Users] Other & Not Available Being Removed from Provider Impression
Posted by VPHIB Admin on 29 March 2015 09:35 PM

ImageTrend and other Third Party Users:

We wanted to give you advanced notice that we are going have to eliminate the use of “Other” and “Not Available” from Providers Primary Impression (E09_15) and Providers Secondary Impression (E09_16).  These two values will be removed from the system the weekend of April 4th

For E09_15 – Providers Impression 37% or 447,202 records in 2014 were reported as “Other” or “Not Available”.  ImageTrend users are responsible for 73% of the “Others” and 37% of the “Not Availables”.

The use of “other” is noted in the VPHIB Data Dictionary as only to be used in rare circumstances and “not available” should never be used.

The likely cause is the misuse of mapping non-standard provider impression codes to other.  Only the codes provided by the OEMS should be used.  Should you need assistance with determining the correct codes that should be used in your system please feel free to contact VPHIB support.

The current state list for E09_15 - Provider's Primary Impression can be found in Support Suite's Knowledge Base under the category What Must be Submitted.  Go to:

http://oemssupport.kayako.com/Knowledgebase/Article/View/194/21/providers-primary-impressions-3302015

or cut and paste:  

http://oemssupport.kayako.com/Knowledgebase/Article/View/194/21/providers-primary-impressions-3302015

 


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Mar
25
April Monthly Submission & VAv3 Reminder
Posted by VPHIB Admin on 25 March 2015 03:24 PM

April Monthly Submission Reminder

OEMS will soon be developing its April Data Quality Dashboard report, April VPHIB Compliance Report, and April NEMSIS submission.  Please be sure your agency’s submissions / uploads are up to date.  All EMS responses up to and including February 28th should be submitted by April 1st.

There were multiple EMS agencies on last month’s compliance report for “under reporting (UR)”.  Under reporting is determined based your agency’s past history of reporting and the EMS call volume that your agency reported on its application for agency licensure.  If there has been a reason that your agency’s volume has dropped, please contact VPHIB support and request your volume be adjusted.      

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Version 3 Implementation is upon us

Each licensed EMS agency has been assigned an implementation date/v2 Cut-off date.  The date for each agency can be found in support suite at http://oemssupport.kayako.com/Knowledgebase/Article/View/172/47/timeline-for-v2-to-v3-migration-rev-252015.

NOW is the time to let OEMS know if your agency has unique needs and would like to move your implementation date.  Requests for implementation date changes can be submitted through VPHIB’s support suite.  Please just provide a brief explanation why your agency needs to change its start date.   

VPHIB program staffs are hosting a monthly webinar meeting, on the second Wednesday of each month at 3:00 PM, to provide education, information, dispel myths, answer questions, and allow EMS agencies in attendance to communicate with each other as a source of peer support.

Here are some basics steps we highly recommend each agency do:

  • Delegate someone at your agency to be responsible for monitoring or seeking information related to the migration to VAv3.
  • Contact your EMS software vendor and confirm a delivery date for your new v3 product.  If your vendor is not in pretesting, active testing, or has passed testing with NEMSIS, OEMS highly recommends contacting your vendor.  This can be done by visiting the NEMSIS version compliance page at http://www.nemsis.org/v3/compliantSoftware.html.
  • Be sure your agency’s billing company or internal billing staffs have the tools needed for the new data set which is ICD-10 based.
  • Encourage your delegate to attend the monthly VAv3 Open Forum to learn and ask questions.

The Forum occurs the second Wednesday of each month at 3:00 pm.  To JOIN the meeting and be automatically dialed in to access the presentation go towww.intercall.com/genesys/go  AND call toll free 1-866-233-9464.  The meeting/room number is *6663691* and you will be asked for this when signing in on both the phone and on-line portions of the webinar.

The target audience will be:

  • VPHIB agency administrators/Agency staff responsible for setting up EMS your agency’s data collection and submission system.
  • EMS software vendors.
  • EMS agency IT staff (if applicable).
  • Agency leadership if desired.
  • VPHIB Program staff will host.
  • We do not recommend this meeting to field EMS providers or hospitals.
  • E-mail and posting on the VPHIB/VSTR Support Suite is our primary source of communication with agencies.
  • Join the RSS feed in the News section to be notified of new posting immediately.
  • Don’t listen to rumors that have not come from the VPHIB staff directly.
  • Don’t get anxious, angry, or frustrated without contacting VPHIB for help.
  • Your agency should have decided by now which elements above the states list you need to collect within your jurisdiction or your agency.

The target audience will be:

  • VPHIB agency administrators/Agency staff responsible for setting up EMS your agency’s data collection and submission system.
  • EMS software vendors.
  • EMS agency IT staff (if applicable).
  • Agency leadership if desired.
  • VPHIB Program staff will host.
  • We do not recommend this meeting to field EMS providers or hospitals. 

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Mar
17
[EMS Users] VPHIB system issue resolved
Posted by Bryan Hodges on 17 March 2015 11:54 AM

[EMS Users] VPHIB system issue resolved

The issue with the VPHIB system (slow performance and showing as unavailable) has been resolved.  Thanks for your patience in this matter.


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Mar
16
[EMS Users] VPHIB Issue - Intermittent connectivity and performance
Posted by Bryan Hodges on 16 March 2015 11:34 AM

The VPHIB system is experiencing server level technical difficulties resulting in a combination of very slow performance and or showing as unavailable.  The appropriate staff are working to resolve the problem.  For those that transfer EMS data from third party software vendors or your own State Bridge you may wish to hold of transmitting large files until this issue has been resolved.  Once we have received notice that the problem has been corrected and the system is once again performing normally.

Thanks for your patience as we work to resolve this issue.


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Mar
10

VPHIB Maintenance Window - Thursday, March 12th from 10:00 am thru 12:00 pm

 VPHIB will be receiving two application updates (v6.5 and v6.6) on Thursday, March 12th beginning at 10:00 am (EDT) and lasting up to 12:00 pm (EDT).  No downtime is expected although users that are logged into VPHIB may be logged out.  If this occurs, we recommend waiting approximately 10 minutes and then logging back into VPHIB. 

For reference, a copy of the release notes for v6.5 and v6.6 can be located within the VPHIB Support suite by clicking the following links:

Version 6.5 and Version 6.6

If you have any issues with the above links, then you can copy and paste the below URL's into your web browser:

Version 6.5: http://oemssupport.kayako.com/Knowledgebase/Article/View/192/20/vphib-release-notes-version-65

Version 6.6: http://oemssupport.kayako.com/Knowledgebase/Article/View/192/20/vphib-release-notes-version-65


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