Unlocking User (or Admin) accounts in the Virginia Elite system
Posted by Bryan Hodges, Last modified by Bryan Hodges on 12 October 2018 01:39 PM

OEMS has been receiving a lot of request to unlock accounts in the Virginia Elite system.  This task must be done by Agency Administrators.  To assist administrators with this, we have created a "How To" document (PDF attached below) which details all of the steps required for Agency Administrators to unlock user (or other administrator) accounts in the Virginia Elite system.  

For questions, please contact support via email:

 Unlocking User Accounts V1R1.pdf (473.36 KB)
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