OEMS has been receiving a lot of request to unlock accounts in the
Virginia Elite system. This task must be done by Agency
Administrators. To assist administrators with this, we have created
a "How To" document (PDF attached below) which details all of the
steps required for Agency Administrators to unlock user (or other
administrator) accounts in the Virginia Elite system.
For questions, please contact support via email:
support@oemssupport.kayako.com
This article is primarily for those agencies that exclusively use the
Virginia Elite system as their only means of creating and retaining
EMS records. For those agencies that utilize a 3rd party system and
import records into the Virginia Elite system this article, while
still interesting, may not apply.
OEMS is finding more and more issues with the documentation of both
incident and patient address information. This is specifically in
regards to the Town, County/City, State, & Zip code fiel...
The Virginia EMR form is being updated on 07.17.2018 and the Set From
Postal Code option is being replaced with the Location Lookup
option. This is used to lookup town, county/independent city, and
state information by entering in the zip code and selecting the
option. The Location Lookup option provides more valid choices for
users to select from eliminating 99% of the need for users to manually
enter in this type of information.
The 2 page PDF attached to this article describes the differe...
The following changes to the Virginia EMR will be going into effect
the morning of 01/03/2018 at 8:00 AM. These changes will not have
any impact on functionality. The adjustments are being made to
enhance the ability to collect information and to improve accuracy.
* Adjustment to the “Destination/Transferred to, Code:” field
located under the Transport -> Transport Info panel.
* This field is being changed to “Read Only”. The code
automatically fills in when the “Destination/Transferre...
As part of our continuing effort to improve data quality, OEMS has
been reviewing agency demographic information. During this review,
we have discovered multiple issues with missing and or incomplete
information. At this time, we need all agencies to do a complete
review of the demographics data stored in the Virginia Elite system
and either add or update all required information accordingly.
The attached document (PDF file) describes what data is required,
where in the Virginia Elite system...
This article covers the signatures currently available in VAv3, a tip
on why a signature paragraph may not appear, and a process for
requesting additional selections.
Currently (as of 11-16-2017), there are 13 signature reasons available
with 21 associated “Type of Person Signing” choices to select
from. The PDF document attached at the bottom of this article
provides a list detailing out the following:
* Signature Reason – The reason the signature is being
requested
* “T...
There are now validation reports available that can be used by Agency
Administrators to help with understanding what sort of validation
issues are occurring with posted/submitted records. These reports
(there are 3) that can be used in combination to help identify overall
validity scores per record, the frequency issues that are occurring,
and which records are affected. Below is a description of each
report.
* Validation Report – Individual Record Scores: This report
provides a list of al...
For those agencies that EXCLUSIVELY USE the Virginia Elite system for
pre-hospital care reporting, this document is intended to assist users
with setting up computers to access the Virginia Elite Field
program. The Virginia Elite Field program is used to create
Electronic Medical Records (pre-hospital) in the field when access to
the Internet is either limited or not available.
(This document does not apply to agencies that utilize their own
pre-hospital care reporting system.)
If you have...
This 4 page document contains a brief fact sheet on the new features
activated on 11-28-2016 in the Virginia Elite System. Those items
are:
Form Manager, Print Report Manager, Visibility Rules, and Library
This fact sheet is not meant to replace and information that can be
obtained using the ImageTrend online help or webinars. We encourage
agency administrators to begin with those resources. This simply
goes over a few things OEMS has learned over the past year as we have
worked with the ...
This article contains a PDF file covering how to use the Supplemental
Questions feature available in the VAv3 (Elite) system beginning the
morning of 06-28-2016.
For additional information, refer to the Help/University section for
VAv3 (Elite) found under the Community menu option.
The following article contains 2 PFD files. One file provides a list
of the descriptions for each disposition that will be updated on June
9, 2016 (before and after) and the 2nd file provides a list of the
definitions of each disposition.
For agencies that need to record "No Incidents to Report" in
VAv3(Elite), that function is now active. This option is only
available to EMS Agency Administrators. The attached document explains
in detail how this works.
