On Tuesday October 2nd, the Virginia Elite system will be down as ImageTrend installs the latest systems updates.  This process is scheduled to begin at approximately 10:00 AM and should be completed by or before 1:00 PM.

During this time:

EMS users – No agency will be able to access the online version of the Virginia Elite system.  For those EMS agencies using the Virginia Elite system exclusively, the Elite Field version will still work in the offline mode and all records
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On Wednesday, September 19, the application servers for the Virginia Elite system are going to be taken offline at approximately 11:00 AM.  While we anticipate this process not to take very long, please plan on the Virginia Elite system being unavailable until 12:30 PM.  This will allow us time to deal with any issues should they occur. 

During this time:

EMS users – No agency will be able to
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This is just a reminder
(the original notice was posted on 08-15-18)

The following items were posted to the Knowledgebase on 08-15-2018:

• Virginia Data Dictionary (version 3.4.1) – Effective date: 09-17-2018
  • Article Link: 
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On Tuesday September 11th, the Virginia Elite system will be down as ImageTrend installs the latest systems updates.  This process is scheduled to begin at 10:30 AM and should be completed by or before 1:00 PM.

During this time:

EMS users – No agency will be able to access the online version of the Virginia Elite system.  For those EMS agencies using the Virginia Elite system exclusively, the Elite Field version will still work in the offline mode and all records created
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