On Tuesday June 4, the Virginia Elite system will be down as ImageTrend installs the latest software updates.  This update will begin at approximately 10:00 AM.  Our window for this process to be completed is 6 hours.

To better-set agencies expectations on system availability, we are providing more of a breakdown on what occurs during this process:

• 10:00 AM – ImageTrend preps the system and servers for the update (this process could take up to 1 hour)
• Once
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On Tuesday May 7th, the Virginia Elite system will be taken offline as ImageTrend installs the latest software updates.  This update will begin at approximately 10:00 AM.  Our window for this process to be completed is 6 hours.

To better-set agencies expectations on system availability, we are providing more of a breakdown on what occurs during this process:

• Beginning at 10:00 AM, ImageTrend preps the system and servers for the update (this process could take up to 1
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As of 1 p.m., April 11, 2019, the phone system and fax machine for the Virginia OEMS went down for an undetermined period of time due to the ongoing construction. Should you need to contact OEMS staff, please use the primary phone number 804-888-9100. If you are unable to reach an employee’s voicemail, please be patient
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The Division of Trauma and Critical Care within the Virginia Department of Health, Office of Emergency Medical Services (OEMS) has just released the EMS Data Submission and Validity Score Report for January and February 2019.  The report can be found in the Compliance section of the Office of EMS Knowledgebase.  

Jan 2019:
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On Tuesday March 5th, the Virginia Elite system will be down as ImageTrend installs the latest software updates.
This particular update includes additional internal updates to Report Writer (users will not notice any differences
in Report Writer’s appearance). This update will begin at the normal time of approximately 10:00 AM and
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