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[All Users] State Stroke Triage Plan updated
Posted by Bryan Hodges on 14 December 2017 04:59 PM

The State Stoke Triage Plan has been updated and can be found by clicking on the below selection:

Virginia Stroke System – Emergency Medical Services

Or by using the below link:

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[Trauma Users] – VSTR System (Server Migration)
Posted by Bryan Hodges on 07 September 2017 05:03 PM

On Monday, September 11th beginning at 8:00 PM, the Virginia State Trauma Registry (VSTR) system will be taken off line as the program is move to a new server environment.  Due to the nature of this move, the system will be unavailable until Wednesday, September 13th at 7:00 AM. 

This move will not affect the Hospital Hub system or the Virginia Elite system.

If you have any questions, please contact support:

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[All Users] - Upcoming Maintenance scheduled for 04-22/04-23
Posted by Bryan Hodges on 11 April 2017 04:53 PM

The Virginia IT group will be performing general Network Maintenance sometime on Saturday, April 22nd and Sunday, April 23rd.  During this maintenance cycle, access to both the Virginia Elite system and the Virginia Statewide Trauma Registry (VSTR) system will be unavailable. 

EMS users – No agency will be able to access the online version of the Virginia Elite system during the maintenance cycle.  For those EMS agencies using the Virginia Elite system exclusively, the Elite Field version will still work in the offline mode and all records created can be posted once the maintenance cycle has been completed.  For those agencies using a 3rd party vendor, no action will be required on your part.  Any records submitted via Web Services will process into the Virginia Elite system once the maintenance cycle has been completed.

VSTR users - Facilities that normally interact with the VSTR system will not have any access to this system during the maintenance cycle.

Hospital Hub users – Hospital Hub users will not have access to any records in the Virginia Elite system during the maintenance cycle.  Hospital Hub will still work but the information available will be limited until the maintenance cycle is complete.

We are currently waiting on the Virginia IT group to provide us with a more precise timeframe as to when the maintenance cycle will begin and will end.  Once that information has been provided to us, we will send that out to all users in another notice.  This advance notice is being sent to make users aware of the upcoming event.

If you have any questions, please notify support via email:  

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Trauma System Assessment
Posted by Paul Sharpe on 09 October 2015 11:41 AM

The OEMS Division of Trauma/Critical, which is where the VPHIB program is housed, underwent an outside assessment of the Virginia trauma system.  Below is a link to a 37 minute video of the closing of that assessment.  A final report with up to 60 recommendations will be provided sometime during the next month.  We thought this may be of interest to those that utilize Support Suite.

Between September 1, 2015 and September 4, 2015 the Office of EMS underwent a state trauma system assessment.  The ACS utilizes the Model Trauma System Planning and Evaluation guide that utilizes a public health approach to trauma system development and maintenance.

The consultation team performs an "exit interview" and verbally provides an overview of those items they deem as a priority issues in Virginia.  Download the video of the exit interview at the following link:

ACS Trauma System Consultation Visit Exit Interview 9/4/2015 (37 minutes, 570 MB)

View it on YouTube at:

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[EMS Users] Quick Update Hospital Hub/Patient Medications
Posted by Paul Sharpe on 04 October 2015 06:09 PM

Virginia Hospital Hub - VPHIB staffs wanted to pass on a quick update on Virginia’s Hospital Hub.  Hospital Hub is the ImageTrend product that will replace the existing Hospital Dashboard that hospital will use to retrieve EMS medical Records.  It is our hope that the hospital user training video will be complete by the end of this week. 

Once complete, we will begin making announcements to the hospital that it is ready and also transitioning over existing hospital accounts to the new system.  With the move to Hospital Hub we will be adding a new hospital role where their key staff can administer all hospital user accounts at their hospital.  We are also reaching out to some key hospitals to work closely with them to help champion Hospital Hub as the method to obtain EMS medical records.

Our goals and objectives for Hospital Hub:

  • Actively recruit all hospitals to utilize Hospital Hub to retrieve all EMS records from this sole source.
  • Improve patient safety and clinical care by moving EMS medical records to real-time.
  • Help hospitals better understand EMS care and value our documentation.
  • Educate hospitals on the EMS regulation requiring a full EMS medical record at the time of patient transfer.
  • Encourage the use of real-time by EMS by monitoring the regulation, grant conditions, and utilizing version 3’s inherent ability to submit live.
  • Provide hospitals with a means to enter outcome information back to EMS.
  • Increase the hospitals’ reliance on EMS records so we can move towards integrating our system with their health record systems in the future.


eHistory.12/Patient’s Medications – VPHIB staff understand this has been one of the biggest challenges with version 3.  Since there is no precedence/best practice on how to attack the list of 12,617 prescribable medications, we have had to give this issue some serious thought.  After reviewing multiple national resources and making a plan we are now actively creating a “suggested list” of patient medications. 

The list will contain the most frequently prescribed medications in Virginia based on lists from state and major insurance carrier resources.  We will create the list using the RxNorm code for its most common ingredient name (AKA generic name) and next to the ingredient name will be the most common brand name in parenthesis.

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Brunswick County 1st to Submit v3 to National EMS Database
Posted by VPHIB Admin on 25 September 2015 08:45 AM

VPHIB staff wanted to pass on that Virginia is now the sixth state to begin submitting the version 3 national EMS data standard to NEMSIS. EMS data collected from Brunswick County was used to establish our live submissions to NEMSIS and allowing NEMSIS to turn Virginia "green" on Sunday, 9/18/15.  Brunswick did us proud and we received positive feedback on the success and quality of the records being submitted to NEMSIS.

We are actively submitting each agency's demographic data to NEMSIS, so we can begin submitting all VAv3 data to NEMSIS as we receive it.  VPHIB agency administrators are encouraged to review their agency's demographic (within the "Information" section of v3.)


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