News

This is a reminder that the “Set from Postal Code” button for Incident Address, Patient Address, and Routine Transport Address is being replaced on the Virginia EMR with the “Location Lookup” button.  This change is going into effect tomorrow (07.17.18) morning after 8:00 AM. 

For more information on this, please refer to the original notice sent out on 07.02.18:


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On 07.17.2018, the “Set from Postal Code” button for Incident Address, Patient Address, and Routine Transport Address is being replaced on the Virginia EMR with the “Location Lookup” button.  When used, the Location Lookup option returns more valid choices than the Set from Postal Code option.  This notice is being sent out two weeks in advance so agencies will have time to inform their providers of the upcoming change.  We will send out one more reminder concerning this change
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[EMS Users] New Feature – JotPad
Posted by Bryan Hodges on 25 June 2018 05:05 PM

Tomorrow morning (06.26.2018), the new JotPad feature will be activated in the Virginia Elite system.  Once this feature is activated, a new option (labeled JotPad) will appear on the right side of the Incident form just under the Timeline option.  JotPad allows a provider to write down notes in an incident while at a patient's side to reference later. 

Quick Facts about JotPad:

  • Notations are always visible in the JotPad slide-out panel, regardless if the incident is
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[EMS Users] – Virginia Elite Update – 06.05.2018
Posted by Bryan Hodges on 01 June 2018 04:12 PM

On Tuesday June 5th, the Virginia Elite system will be down as ImageTrend installs the latest systems updates.  The process will begin at 11:00 AM and should be completed by or before 2:00 PM.

During this time:

EMS users – No agency will be able to access the online version of the Virginia Elite system.  For those EMS agencies using the Virginia Elite system exclusively, the Elite Field version will still work in the offline mode and all records created can be
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[EMS Users] – Virginia Elite Update – 05.01.2018
Posted by Bryan Hodges on 26 April 2018 05:00 PM

On Tuesday May 1st, the Virginia Elite system will be down as ImageTrend installs the latest systems updates.  The process will begin at 11:00 AM and should be completed by or before 2:00 PM.

During this time:

EMS users – No agency will be able to access the online version of the Virginia Elite system.  For those EMS agencies using the Virginia Elite system exclusively, the Elite Field version will still work in the offline mode and all records created can be
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[EMS Users] – New Feature: Managing Duplicate Patient Records
Posted by Bryan Hodges on 09 April 2018 04:57 PM

EMS Agency Administrators now have access to the “Manage Duplicate Patient Records” feature in the Virginia Elite system.  This feature allows the Administrator to merge patient records together when the agency has created duplicate (two or more) patient entries for the same individual. 

This feature can be located by going to Resources, Patient Records and choosing the “More” option located at the top right of the Patient Records screen.  A complete overview of this
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