As of 1 p.m., April 11, 2019, the phone system and fax machine for the Virginia OEMS went down for an undetermined period of time due to the ongoing construction. Should you need to contact OEMS staff, please use the primary phone number 804-888-9100. If you are unable to reach an employee’s voicemail, please be patient as there may be a delay in response. The best method of contact during this time is via email at: www.vdh.virginia.gov/emergency-medical-services/oems-information/contact-ems/office-of-ems-staff-listing/.

If you need support for the Virginia Elite System, VSTR System, or Hospital Hub System, please contact OEMS support via email: oemssupport@kayako.com