News
Server Maintenance 06.06.19 & 06.11.19 - Virginia Elite System
Posted by Bryan Hodges on 05 June 2019 11:42 AM

Between the hours of 10:00 AM and 2:00 PM on Thursday June 6th and Tuesday June 11th, the Virginia IT group will be performing maintenance on the SQL servers used with the Virginia Elite system.

Virginia utilizes two servers for this (Server One and Server Two) with one acting as a primary and the other one acting as backup. The plan is as follows:

  • Server One will be taken offline on Thursday (06.09) for maintenance while Server Two remains online.
  • Server Two will be taken offline on Tuesday (06.11) for maintenance while Server One remains online.


Using this strategy, Virginia Elite system users should not be impacted by the maintenance work.

This notice is being posted to make users aware of the ongoing work in case an issue is encountered.  We will have OEMS staff, Virginia IT staff, and ImageTrend staff in place both days to address any issues as quickly as possible should any occur.

For questions, please contact support via email: support@oemssupport.kayako.com